Terms of Membership.

1. Non-Profit Stewardship & Membership Scope

By accessing or deploying the Kratia ERP platform, you enter into an institutional membership agreement stewarded by the Kratia Foundation. These Terms protect both the operational continuity of member enterprises and the public-interest mission of the Foundation.

2. Membership Tiers & Licensing Commitments

• Individuals & Freelancers (Personas Naturales): Granted a perpetual, 100% Free & Open Source license for personal operational use under our open foundation license.
• Public & Civic Sector: Granted a 100% institutional grant at zero license fee to support public governance, territorial sovereignty, and state transparency.
• Commercial Enterprises: Subject to a transparent, flat membership fee of $19.99/user/month (or $15.99/user/month billed annually with 20% discount). No surprise fees, no audit penalties, and no per-transaction charges.

3. Service Level Agreement (SLA) & Uptime

For commercial and institutional members utilizing managed cloud infrastructure, the Foundation guarantees a 99.95% monthly operational uptime SLA. In the event of an unexcused service degradation, members are entitled to pro-rated service credits in accordance with our institutional SLA policy.

4. Ethical Conduct & Prohibited Uses

Kratia ERP may not be deployed for unlawful financial fraud, sanctions evasion, or hostile cyber operations. The Foundation reserves the right to terminate membership accounts found in material breach of international humanitarian or corporate governance standards.

5. Termination & Data Return

Either party may terminate membership upon 30 days’ written notice. Upon termination, the member retains full legal ownership of their database, and the Foundation will provide automated tools to ensure seamless data export without withholding or retention.

6. Institutional Governance & Contact

For legal notices, governance amendments, or institutional arbitration, contact:

governance@kratia.org